Southwest Key Programs Inc.

  • Lead Trainer

    Location US-AZ-Mesa
    Posted Date 4 months ago(10/11/2019 5:22 PM)
    Job ID
    # Positions
    Training & Development
  • Job Summary:

    The Lead Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee.  The Lead Trainer is responsible for the development of training courses appropriate to meet the needs of the Unaccompanied Minor’s program with staff from a variety of cultural backgrounds.  The Lead Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

    Essential Functions:

    • Provide effective communication, and leadership in the execution and direction of quality services to youth, and staff.  Must be sensitive to the needs of the youth in UMP, in the areas of health and social services as one component.
    • Coordinate the ordering, purchasing, and inventory of training materials.
    • Ensure training materials and location are organized and prepared prior to all trainings.
    • Develop an annual training calendar and distribute to program staff upon approval by the Program Director or designee.
    • Enroll new employees into Southwest Key Programs’ (SWK) web-based Relias training tracking system.
    • Ensure all employees are in compliance with SWK, state and federal training requirements.
    • Develop mentorship relationships (as approved by the Program Director) with employees requiring additional training and coaching services.
    • Research, develop and implement new training topics not found in SWK’s training catalog.
    • Must utilize additional research methods and remain up-to-date with current trends to enhance professional skills in preparation for trainings. 
    • Create a safe and inclusive learning environment of respect and rapport to ensure a positive learning experience for program staff.
    • Use effective instructional strategies (to include but not limited to: appropriate ice breakers, team building activities, to meet the needs of the program’s staff.
    • Promote positive community relationships in coordination with the Program Director to enhance the resources available to program staff and youth.

    Other Functions:

    • Attend all organizational required trainings.
    • Create, identify and attend workshops that will enhance professional skills in the area of education, direct supervision, vocational, OSHA, HIPPA, and other topics deemed appropriate by program director or designee.
    • Attend and become a certified instructor for First Aid/CPR, non-violent crisis intervention, verbal judo, the Residential Child and Youth Care Professional Curriculum and other certifications as deemed appropriate by the Program Director or designee.
    • Attend all departmental and program meetings to ensure up-to-date information is received and/or information of policy changes or practice are adhered to.
    • Assist with the submission of monthly SWK reports, quarterly reports, and end of year reports as necessary.
    • Provide and facilitate information as needed for SWK and/or monitoring activities.
    • Assist with the coordination of special educational events (to include but not limited to: spelling bee, science fair, SWK Olympics), acculturation activities (to include but not limited to: Cesar Chavez Day, Thanksgiving, Chinese New Year, Fourth of July, Holi Festival of Colors, 16th of September), Educational Outings (to include but not limited to: visits to museums, water conservation center), coordinate Student Council Activities and other meaningful experiences for SWK learners which promotes volunteerism.
    • Must assist in the evacuation of UAC as needed due to inclement weather conditions, natural disasters, or other unforeseen occurrences.
    • Travel as needed for trainings, conferences or to transport UAC to destinations within the U.S.
    • Must maintain any professional or para-professional certifications acquired while employed with SWK annually.
    • Able to react to change productively and handle other essential tasks as assigned.

    Qualifications and Requirements:

    • A Bachelor’s degree required in the field of Education, Social Service or related field.
    • Excellent Public Speaking skills.
    • Must be computer literate with working knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel).
    • Cleared Tuberculosis test results.
    • Immunization Documentation: Tetanus, Diphtheria, Pertussis (Td/Tdap), Varicella, Measles, Mumos, Rubella (MMR), Hepatitis A and B.
    • Must be able to work a flexible work schedule.
    • 1-2 years of paid or unpaid experience working with youth.
    • Cleared background check from appropriate entity.
    • Cleared drug test results (Texas programs only).
    • Must be at least 21 years of age at the time of hire.
    • Must possess a valid U.S. driver’s license and eligible to drive to facilitate operational needs.

    SUPERVISORY SKILLS: Ability to carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.



    Bilingual ( English/Spanish)

    Physical Demands:

    Must be able to obtain Crisis Prevention Institute (CPI) certification and First Aid Certification (CPR). Must be able to supervise UAC indoors and outdoors by standing for extended periods of time. Bending, stooping and lifting up to 15 lbs required to complete daily tasks.

    Work Environment:

    This is a twenty four hour residential facility at which minors receive multiple services. Three shifts per twenty four hour period. Work shifts are subject to change. Noise level varies from mild to moderate. Lead Trainer must maintain a flexible work schedule to meet the training needs of program staff working all three shifts.


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