Southwest Key Programs Inc.

  • Regional Director of Nursing

    Location US-AZ-Phoenix
    Posted Date 2 months ago(12/24/2019 10:11 AM)
    Job ID
    # Positions
  • Job Summary:

    The Regional Director of Nursing (RDN) is responsible for guiding and ensuring the quality of nursing services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) in the programs. The Regional Director of Nursing is devoted to the delivery of medical care in our setting with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    Essential Functions:

    • Conducting and evaluating surveillance activities that ensure healthy measures in the programs
    • Coordinates and supervise lead nursing staff, and is responsible for evaluate their performance and skills.
    • Coordinate regional meetings, training, and presentations for professional development of the medical staff.
    • Consult with management team daily on the client’s status, census, budget, personnel, and other relevant issues
    • Create and implemented tools to monitor and audit the performance of the medical departments.
    • Develops and coordinates the prevention and control systems through the facilities.
    • Implements policies stablish and evaluating processes related to patient care: behavioral health standard and infection control measures.
    • Develops, maintains, and implements nursing policies and procedures that reflect current standards of nursing practice, company, and facility philosophy of care and practices while maintaining compliance with the state and federal laws and regulations. Communicate and interprets policies and procedures to medical staff to meet the State License. Monitors practices for effective implementation and achievement of results.
    • Demonstrate knowledge of an application of Key Clinical Quality Indicators. Proactively monitors and implement systems to achieve and/or surpass company thresholds.
    • Demonstrate concerns for identified problems and undertake corrective action while the survey is in progress if appropriate. Gather and presents supplemental documentation to avoid potential deficiencies. Collaborate with SWK management team to develop a response to survey report and implements prevention measures for future citations.
    • Evaluates the work performance of all medical personnel, assists in the determination of wage increases, and implements discipline according to operational policies.
    • Ensures that each nurse on staff is properly certified and abides by the standards for care established by our organization and state and federal laws
    • Gathers and analyzes facts, assesses situations, develops and implements appropriate actions to investigate, notify appropriate parties, resolve issues, record facts properly, and prevent future reoccurrence. Communicates findings/result to SWK management team.
    • Identify and apply the recommendations from Public Health Departments, CDC and ORR
    • Monitor staff for compliance with OSHA mandates on workplace safety. Proactively develops procedures and incentive programs to promote workplace safety and safety practices.
    • Monitor health services provided by other professionals and lead medical nurses as they relate to patient care in accordance with the organization’s policies and procedures, State Licensing and Federal guidelines.
    • Must be sensitive to the needs of the minors in UMP, in the areas of health and behavioral services as one component.
    • Participates in the recruitment and selection of medical personnel and assures sufficient staff are hired
    • Participate in the development and delivery of on the job training for nurses, and medical staff as needed.
    • Performs nursing consultations and other duties as assigned within the scope of nursing services.
    • Prepares written reports and presentations related to medical programming, and deliver to appropriate audiences as needed. Update and audit the program charts, data bases PCC, Asana, ETO, iMeet, UAC Portal, SIRs, TAR and other related reports.
    • Provide health management, effective communication, and leadership in the execution and direction of quality services to minors, staff and medical staff.
    • Recommends Infection control procedures that are cost effective by accurately forecasting budgetary needs to maintain a safe environment for children in care.
    • Proactively develops positive employee relations, incentive, and recognition program. Promotes position interactions. Maintains approachability, strong communication, and interpersonal skills with staff and prompt resolution of issues. Trains medical management staff in the knowledge and delivery of same.
    • Reviews 24-hour report from every facility to ensure timely, effective responses to significant changes in condition, transfers, discharges, use of physical or chemical restraints, unexplained injuries, potential abuse or neglect, medication errors, loss or misappropriation of clients’ property, or any evidence of client’s dissatisfaction.
    • Promotes compliance with accident prevention procedures, safety rules, and safe work practices to prevent employee injury and illness and control worker’s compensation costs.

    Other Functions:

    • Able to react to change productively and handle other essential tasks as assigned.
    • Develop and maintain effective communication and working relationships with staff, co-workers, physicians, and UM
    • Develop and expand medical, specialty and dental services with local providers.
    • Maintain Health Information Privacy HIPAA.
    • The ability to maintain control and work under pressure to meet deadlines.
    • Coordinating the staffing of medication errors, significant incident reports and other incidents as needed.
    • Demonstrate the ability to react to change productively and handle other essential tasks as assigned.
    • Develop and maintain ongoing partnerships and communication with medical providers and other agencies.
    • Respond and comply to individual emergency medical needs immediately.
    • Maintain professional, confidential and ethical standards guidelines by Southwest Key and other entities.

    Qualifications and Requirements:

    Register Nurse degree from an accredited college or university in Nurse or Health Sciences; RN License according to

    State(s) requirements OR a Nurse Compact State that included the States of supervision.

    • Must have graduated from an approved RN nursing program approved by the National Council of  State Boards of Nursing (NCSBN)
    • Must have passed the appropriate NCLEX-RN Exam

    State requirements.

    • Certification by National Council of State Boards of Nursing (NCSBN) as Register Nurse.
    • Must possess medical assessment and treatment skills with diverse populations of children/adolescents
    • Must possess the ability to train staff, prepare reports and recommendations for medical and administrative use, and have the ability to work with youth in community-based programs, clinics, hospitals, public health departments or federal agencies. Must embrace cultural diversity awareness.
    • Cleared Tuberculosis test results.
    • Immunization documentation: Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B.
    • Cleared background check from appropriate entity.
    • Valid Drivers’ License.
    • Willingness to work a flexible schedule and be on-call evenings and weekends.
    • Comply with annual training requirements/licensure/certifications.

    Must have strong organizational and time management skills and the ability to prioritize responsibilities

    Must possess and demonstrate a high degree of leadership, organization ability, and communication skills. Knowledge of long-term care management, policies, budgeting, personnel management, and census development is required.

    Knowledge of current Federal and State Laws and regulations that apply to the practice of child nursing in care

    Must demonstrate exceptional:

    REASONING ABILITY: Ability to define problem, collect data, establish facts and draw valid conclusions. Ability to read, analyze, and interpret common scientific technical journals, financial reports, and legal documents. Ability to effectively present information to executive management, public groups, and/management team. Ability to communicate and respond to common inquiries or complaints from both clients and staff from a variety of disciplines.

    SUPERVISORY SKILLS: Ability to carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; addressing complaints and resolving problems.


    • Two-Three years of full-time experience as a supervisor, management or related position
    • Three-Five years of full-time experience in a pediatric hospital, behavioral clinic, or medical office.
    • Three-Five years of experience in directing medical services in a health care setting with pediatric population.

    Skills Preferred:

    • Bilingual. (Spanish/English).
    • Cultural competence and sensitivity to the needs of a diverse Unaccompanied Minors population.
    • Experience must focus on community-based programs, and/or direct practical experience with UM

    Physical Demands:

    • Bending, stooping, and lifting a minimum of 15-25 lbs required to complete daily tasks
    • Must have the ability to remain in standing position for extended periods of the work day
    • Frequent typing, writing, bending and twisting.

    Work Environment:

    • Ability to work a flexible work schedule is required dependent upon the department, facility or program in which s/he works and job duties assigned. Work schedules are subject to variation from time to time depending on the needs of the department, facility or program. The work is performed in a shelter setting, which operates 24 hours a day, 7 days a week, 365 days a year. In order to satisfactorily perform all job duties for this position, medical provider and staff are expected to be available to work at any time as directed by his/her supervisor. This position will travel up to 30% of the time to the sites within assigned region.
    • General office environment with moderate noise. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.


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