The Lead Medical Coordinator (LMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) in an assigned SWK program in collaboration with the Regional RN and contracted physicians. The LMC is devoted to overseeing delivery of medical care in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.  

• Ensures all infection control, OSHA, CDC, and State licensing guidelines are followed and maintained in all medical departments.
• Coordinates and supervises medical department staff and is responsible for evaluation of their performance and skills.
• Coordinates program meetings, training, and presentations for professional development of medical department staff.
• Creates and implements tools to monitor and audit the performance of the medical department.
• Creates strategies and action plans for the prevention of infectious disease outbreaks. Investigates possible outbreaks and coordinates proper resources in response into any confirmed outbreak.
• Maintains and implements any recommendations given by the Public Health Departments, CDC, and ORR in collaboration with the Regional RN.
• Must be sensitive to the needs of minors, which includes all areas of services.
• Participates in the development and delivery of on-the-job training for medical staff as needed.
• Performs nursing consultations and other duties as assigned within the scope of nursing services (RNs and LVNs only)
• Provides quality assurance for the medical department to include the following (not limited to): Oral, written, and statistical reports, presentations, auditing of electronic medical records, maintaining all medical department electronic systems (ETO, PCC, PCU, UAC portal) and all medical documents completed and provided by the medical department.
• Provides health management, effective communication, and leadership in the execution and direction of quality services to minors, and staff.
• Recommends infection control procedures to maintain a safe environment for children in care
• Performs and coordinates clinical care as follows: Maintains medical supplies and prescribed medications, follows standing orders, state licensing, and SW Key policies and procedures for providing over the counter medications to minors, prepares youth for examinations, and any other clinical tasks as needed

• Able to react to change productively and handle other essential tasks as assigned.
• Develop and maintain effective communication and working relationships with staff, co-workers, medical providers, and UM
• Develop and expand medical, specialty and dental services with local providers.
• Maintain Health Information Privacy HIPAA.
• The ability to work under pressure to meet deadlines.
• Coordinating the staffing of medication errors, significant incident reports and other incidents as needed.
• Develop and maintain ongoing partnerships and communication with medical providers and other agencies.
• Responds to individual emergency medical needs immediately.
• Maintains professionalism, confidentiality, and ethical standards enforced by Southwest Key Programs

Licensed Registered Nurse (RN) from an accredited college or university with a bachelor’s or associate degree in nursing; OR

Licensed Vocational Nurse (LVN); OR

Licensed Practical Nurse (LPN); OR

Medical Assistant

(*Foreign Graduates in Medical Sciences (e.g., physicians and nurses): Applicants from countries or territories outside the USA must meet the criteria validated by the appropriate USA Institutions E.g., Educational Commission for Foreign Medical Graduates (ECFMG) for physicians and the Commission on Graduates of Foreign Nursing Schools (CGFNS))

• Cleared Tuberculosis test results.
• Immunization documentation: Tetanus, diphtheria, pertussis (Td/Tdap), Varicella, Measles, mumps, rubella (MMR), Hepatitis A and B.
• Cleared background check from appropriate entity.
• Cleared drug test results (for Texas programs only).
• Valid Drivers’ License.
• Willingness to work a flexible schedule and be on-call evenings and weekends.
• Comply with annual training requirements/licensure/certifications.

Experience Required: 

• 2 years of experience providing direct patient care while working in a hospital, outpatient clinic, public health department, or any similar medical setting.
• 1-2 years of supervisory experience

**Arizona candidates: Must have a minimum of 1 year employment experience working with children and/or adolescents**

• Bending, stooping, and lifting a minimum of 15-25 lbs. required to complete daily tasks.
• Must have the ability to remain in standing position for extended periods of the workday

Ability to work a flexible work schedule is required dependent upon the department, facility, or program in which s/he works, and job duties assigned. Work schedules are subject to variation from time to time depending on the needs of the department, facility, or program. The work is performed in a shelter setting, which operates 24 hours a day, 7 days a week, 365 days a year. To satisfactorily perform all job duties for this position, medical provider and staff are expected to be available to work at any time as directed by his/her supervisor. Ability to travel in and out State if needed of the time.