Develop, revise, and implement policies that align with organizational goals, industry best practices, and governing bodies standards and regulations. Stay informed about relevant laws, regulations, and standards to ensure policies remain up to date. Provide oversight to ensure consistent and accurate implementation of organizational policies across all UM Division Programs. Conduct regular reviews to assess policy adherence and identify areas for improvement. Assist in the development and delivery of training modules to ensure staff awareness and understanding of organizational policies. Work closely with UM team to monitor and address policy compliance issues.

• Develop, revise, and implement policies that align with organizational goals and industry best practices and governing bodies standards and regulations.
• Stay informed about relevant laws, regulations, and standards to ensure policies remain up to date.
• In collaboration with department team and Operations provide oversight to ensure consistent and accurate implementation of organizational policies across all UM Division Programs.
• Conduct regular reviews to assess policy adherence and identify areas for improvement.
• Assist in the development and delivery of training programs to ensure staff awareness and understanding of organizational policies.
• Support in training staff on new policies and updates.
• Work closely with the team to monitor and address policy compliance issues.
• Conduct regular audits to ensure policies are being followed and make recommendations for improvement.
• Effectively communicate policy changes and updates to staff, ensuring a clear understanding of expectations.
• Collaborate with internal stakeholders to address questions and provide policy-related guidance.
• Stay current on industry trends, legal requirements, and best practices related UM Division services.
• Conduct research to inform the development and modification of policies.

• Develop and maintain project plans for new regulations, organizational policies, and service standards.
• Proactively manage timelines.
• Other duties as assigned by supervisor.
• Must adapt to organization technological platforms and strategic changes.

• Bachelor’s or master’s degree in a relevant field (e.g., Public Administration, Policy Management, Nonprofit Management).
• Proven experience in policy development, implementation, and oversight, preferably in a nonprofit or social services setting.
• Strong analytical skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with relevant regulations and standards.

Preferred

• Bilingual (English/Spanish).

Must be able to drive and travel, as needed. Other requirements include daily use of various office equipment, frequent typing and writing as well as bending, twisting, stooping, climbing upstairs and lifting up to 15 lbs. items that may be required to complete tasks. Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas.

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but  may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions.  Frequent computer uses at a workstation for extended periods of time. Public contact position requiring appropriate business apparel.