The Change Management Coordinator will be responsible for developing and executing the change management plans in alignment with the organization's strategic goals and service objectives. This position will collaborate with key stakeholders to identify potential risks, develop mitigation strategies, and contribute to the development of a change management framework tailored to the unique needs of our organization. The Change Management Coordinator will create clear and compelling communication materials, including presentations, newsletters, and updates, to convey the benefits and goals of the changes and coordinate and deliver training sessions for staff to equip them with the necessary skills and knowledge to adapt to changes in services/workflow/structure. This position will report to the Director of PM & Process Improvement.

• Conduct regular assessments and evaluations to gather feedback from staff and stakeholders, using the insights to refine change strategies.
• Collaborate with cross-functional teams to ensure the successful implementation of change initiatives within specified timelines and budget constraints.
• Develop and implement key performance indicators (KPIs) to measure the success and impact of change initiatives.
• Develop and execute change management plans in alignment with the organization's strategic goals and service objectives.
• Collaborate with key stakeholders to identify potential risks and develop mitigation strategies.
• Contribute to the development of a change management framework tailored to the nonprofit sector and the unique needs of our organization.
• Establish and maintain effective communication channels to ensure all stakeholders are informed and engaged throughout the change process.
• Create clear and compelling communication materials, including presentations, newsletters, and updates, to convey the benefits and goals of the changes.
• Coordinate and deliver training sessions for staff to equip them with the necessary skills and knowledge to adapt to changes in services.
• Work closely with department heads to identify training needs and facilitate professional development opportunities.
• Monitor project milestones, identifying potential roadblocks, and proposing solutions to keep projects on track.

• Proactively stay up to date on trends, within the employee development and education best practices industry.
• Assist with the development and administration of revenue generation activities, business development, and grant applications.
• Able to react to change productively and handle other essential tasks as assigned.

• Bachelor’s degree in business administration, organizational development, or a related field or six (6) years of experience in a related field.
• Proven experience in change management, preferably within the nonprofit sector.
• Strong communication and interpersonal skills with the ability to build positive relationships at all organizational levels.
• Project management experience and familiarity with change management methodologies.
• Available for frequent and extended travel as required.
• Bilingual (Spanish) - Preferred

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of the workstation and other office equipment. Frequent typing, writing, bending, and twisting. Must be able to lift up to 10 pounds.

General office environment with moderate noise. This position is mostly sedentary and involves sitting most of the time but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer uses at workstations for extended periods of time. Public contact position requiring appropriate business apparel.