The Project Manager II for UM drives the coordination of multiple or larger and more complex projects that influence operations at the agency level. Though sometimes focusing their support on a specified region, this role supports efforts at the organization level.  The goal of this position is to push the quality of projects, reduce the time between ideation to implementation, and to involve necessary stakeholders needed to reduce operational redundancies. The individual occupying this role will create systems to streamline projects, without unnecessary additional burden to stakeholders participating in the project’s implementation. May require up to 20% travel. This role reports to the Director of Program Management.

• Manages the execution of projects that involve the coordination of multiple departments and other key projects as directed by the Office of the COO
• Works under the supervision of the Director of Program Management to ensure that projects proposed are aligned with the greater goals of the organization, including the strategic plan
• Systemizes “project prep”/information gathering efforts in order to streamline the movement from ideation to project start
• Creates frameworks and assists in defining a project’s scope and objectives, involving all relevant stakeholders and ensuring technical feasibility. Frameworks must include needed resources, estimated timeframe, and a monitoring and reporting plan.
• Pushes teams and workgroups to ensure that protocols reach an appropriate level of completeness and incorporates the needs of people, systems and resources
• Gathers and manages team of stakeholders to accomplish the project as scoped and within specified timelines, resolving issues as they arise and escalating issues as needed.
• Develops a detailed project plan to monitor/track progress and implements the use of tools to support those efforts, taking into account the various end users on the project
• Acts as quality assurance through the duration of the project lifecycle, performing additional discovery where necessary to ensure speedy and quality execution of each project
• Provides status updates and reports (including barriers and recommendations for changes in project direction) to necessary stakeholders as well as to Director of Program Management
• Leverages relationships across departments to keep informed on trending issues and ensure reduction of project overlap where possible
• Evaluates existing processes and functions when necessary to assess effectiveness in moving projects into implementation
• Delegates project tasks based on function and pulls resources outside that scope when needed
• Responsible for creating project archives to provide mapping for like future projects
• Supervisory Responsibilities of PM I as needed

Participates in and complies with all meetings, assignments, process improvement, and quality improvement initiatives as assigned by supervisor.

• Bachelor’s degree in Business Management or related field with 2-4 years of related project management experience.
• Proven track record organizing and managing a diverse range of assignments and projects with high efficiency
• Excellent attention to detail and follow through.
• Experience implementing projects (at various stage of project lifecycle) at the organizational or regional level
• Experience introducing and implementing project management tools to large audiences

• Excellent communication an relationship skills, including coaching and facilitation
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Experience managing budgets
• Proficient in Microsoft office, using meeting software, and visualization tools
• Strong research and analytical skills.
• CAPM certification

Preferred

• Bilingual (English/Spanish)

PMP certification

Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 30 pounds.

General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.