The Service Coordinator/ Group Facilitator is responsible for the delivery of direct services to the clients and families specifically facilitation of group and recreational sessions as designated by the Community Youth Development Program. The Group Facilitator maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.

• Facilitate weekly group sessions out in the community using the designated curriculum.
• Ensure curriculum is delivered professionally and effectively to meet desired learning objectives.
• Maintain attendance records of all clients attending group sessions and workshops.
• Enter group notes and case notes using ETO internal database system, Create thorough lesson plans and ensure all aspects of the lesson plans are delivered in a timely manner
• Facilitate and/or co-facilitate group and recreation sessions.
• Ensure clients participate or are offered all components or services offered at the program.
• Provide advocacy specified by Southwest Key Programs and contract guidelines.
• Regular and punctual attendance.
• Work within the community to promote and engage Southwest Key Programs and organize events as needed.
• Maintain positive working relationships with community partners.
• Recruit eligible clients and enroll in programming.
• Meet monthly and annual target numbers.
• Provide case management services as needed including referrals and linkages.
• Provide virtual services as needed.

• Attend and participate in all required professional trainings and workshops.
• Maintain open and consistent communication with Program Director or designee and other team members.
• Able to react to change productively and handle other essential tasks as assigned.
• Work evening and weekend hours.

• A combination of one of the following:
• A high school diploma or GED with Two (2) years of experience working with at risk youth and their families; may include part time, volunteer or internship experience.
• A Bachelor’s Degree in social service or a related field
• Experience working with at risk population
• Works well independently and as an effective team member.
• Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
• Possess good verbal and writing skills.
• Bilingual in Spanish and English
• Clear background check from appropriate entity
• Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
• Comfortable working in a jail setting and/or with an incarcerated/previously incarcerated population
• Well organized, meticulous and thorough in work habits.

Must be able to obtain First Aid Certification (CPR). Must be able to verify client’s whereabouts by driving, sitting, standing and walking for extended periods of time. Daily use of various office equipment. Bending, stooping, climbing up stairs and lifting up to 15 lbs. required to complete daily tasks.

This is a program which requires daily contact at various client locations. Work shifts are subject to change. Noise levels vary from mild to moderate. This position may require extended periods of time in an automobile. Exposed to prevalent weather conditions.