The Performance and Evaluation Department collects, evaluates, and reports data to guide decision-making for client and staff success in Unaccompanied Minor (UM) Immigrant Resident Shelter Programs (27 total). The Director of Performance and Evaluation (DPE) is responsible for leading UM Immigrant Program efforts to evaluate residential services and implement measures for improved program performance. This includes development and communication of program priorities aligned with organizational goals. The position provides leadership and coordination for improving core service functions (Medical, Education, Case Management, Clinical, Training, and Youth Care Worker Services) and tracks that UM Programs are in compliance with agency and State Licensing policies and standards, as well as with regulations outlined in contract with the Office of Refugee Resettlement.
Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station, reach with hands and arms and utilize other equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 30 pounds, and frequent walking, standing and climbing of stairs or ladders in all weather conditions.
General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but will also involve walking, standing, or climbing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time as well as outdoor monitoring of facilities in all types of weather. Appropriate attire for indoor and outdoor duties required.