Southwest Key Programs Inc.

  • Talent Acquisition Manager

    Location US-TX-Austin
    Posted Date 1 month ago(3/8/2018 11:41 AM)
    Job ID
    # Positions
    Human Resources
  • Job Summary:

    The Talent Acquisition Manager provides leadership, support, advocacy, and vision to regional recruiters and support staff who provide recruiting support to hiring managers across several states. Develops a structured recruiting program designed to streamline current processes resulting in more effective service to our customer base. Achieves functional success through coordination and partnership at all levels of the organization. Lead efforts to hire the best and brightest to contribute to the Southwest Key mission.

    Essential Functions:

    • Passion for the Work – Take on challenges and go above and beyond to meet the needs of those we serve, as well as our familia and partners.
    • Lead by Example – Exhibit the Mission, Vision, and Values in everyday organizational practices.
    • Community Engagement – Serve as a SWK Ambassador in the communities where we work and live.
    • Innovation – Apply RIDEFF (SWK values) to suggest improvements to processes and services that will enhance service delivery.
    • Change Agent – Look for opportunities where risk taking would lead to the advancement of SWK’s mission, through improvements in performance and practices.
    • Strategic Thinking – Ensure actions are undertaken with a focus on meeting goals.
    • Diversity Champion – Seek out insights and perspectives from those we serve and the familia, to capitalize on SWK’s diversity to achieve goals.
    • Developing Others Share knowledge, ideas, and provide support to help the familia succeed.  


    • Develops systems and builds operational processes that support recruiting efforts and strengthens onboarding practices. Recruit, train and manage a team of HR Recruiters and other recruitment personnel.


    • Develops and implements new and creative strategies and programs to reduce turnover and retain employees beginning with effective and targeted recruiting and by creating a work environment that satisfies both the extrinsic and intrinsic needs of employees.
    • Collaborate with various departments in the development of recruitment strategies with a heavy emphasis on marketing to generate interest in the organization.
    • Partner with Human Resources team, Executive Management and Training department to assist in the development of new hire orientation and other employee plans to help all new employees across the organization.
    • Develop and implement creative and innovative sourcing strategies and techniques to build a pipeline of qualified candidates.
    • Recruit full-time, part-time, temporary, and contractual and intern personnel. Manage full life cycle recruitment (post, source, prescreen, schedule, background, references, offer, onboarding, etc.). Complete hiring process within defined metrics to minimize overall time-to-start. Develop appropriate marketing strategies, define roles and responsibilities of hiring team, and develop service-level agreements to ensure an effective and efficient recruitment lifecycle while minimizing cost-per-hire.
    • Serve as a business partner with hiring managers to develop effective sourcing and recruitment strategies that result in client satisfaction.
    • Develop effective relationships within the organization and the hiring community that influence and impact the recruiting and onboarding process.
    • Leads recruiting and staffing function for the organization. Supports efforts of management, to source, screen, select, and hire both internal and external candidates, as needed. Monitors on-boarding and orientation process.
    • Create and maintain an environment of equal employment opportunity, diversity and competitive advantage in support of the company's diversity and inclusion strategic plan.
    • Works closely with Senior Recruiters in other regions to share best practices, provide assistance on critical needs and coordinate on national-level initiatives.
    • In conjunction with the Director of HR, works with HR Sr. Recruiters to direct activities and processes related to orientation, onboarding and hiring training for new leaders, managers, and employees.
    • Work closely with the HRIS manager to collect and coordinate aggregate data for talent pool and translate those data into insights through data analysis that drives deliberate action plans at the appropriate levels.
    • Manage the development and maintenance of job descriptions.



    Other Functions:

    • Provide support and back-up to Human Resources Department as needed.

    Qualifications and Requirements:

    • Bachelor's degree in Human Resources Management, Business Management or related field.
    • 6 to 8 years (minimum of 6) years of human resources recruiting experience with an emphasis on recruitment and retention, with at least 3 of those years in a leadership/management role in a large HR Department.
    • Demonstrated superior conflict management skills, strong understanding of employment law; ability to influence
    • leaders at all levels of the organization, strong communication skills both oral and written, customer orientation, strong analytical skills and the ability to apply those analytics to achieve problem resolution
    • Strong training and program development background. Has a comfort in building programs in concert with specified needs of the organization.
    • Demonstrable experience managing full-cycle recruiting and employer brand initiatives.
    • Solid understanding of sourcing techniques and tools (e.g. social networks).
    • Hands-on experience with Applicant Tracking Systems (ATSs) and HR databases.
    • Ability to travel by car/plane, potentially up to 50%.
    • Proven experience in leading efforts in a high-volume recruiting environment.



    • Master’s Degree
    • PHR/SPHR
    • Bilingual
    • Experience in non-profit organizations, residential programs, and/or start-ups.

    Physical Demands:

    Must be able to read, write, and communicate both verbally and in written form to express and exchange ideas. While performing the responsibilities of this job, the employee must be able to access all components of work station and other office equipment. Frequent typing, writing, bending and twisting. Must be able to lift up to 10 pounds.

    Work Environment:

    General office environment with moderate noise. This position is mostly sedentary, involves sitting most of the time, but may involve walking or standing for brief periods of time. A busy environment with many unscheduled interruptions. Frequent computer use at workstation for extended periods of time. Public contact position requiring appropriate business apparel.


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