The Assistant Lead Medical Coordinator (ALMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minors (UM)  in collaboration with the Regional Director of Nursing and contracted physicians. The ALMC is devoted to the delivery of medical care in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.  

    The Assistant Program Director is responsible for assisting in the operational, managerial, and administrative duties relating to the program. The Assistant Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.

    The Shift Leader is responsible for the direct supervision of youth and daily programming activities provided during the course of their assigned shift ensuring that ratios are met at all times. The Shift Leader is subject to work overtime. The Shift Leader will maintain a flexible, organized and efficient work schedule.

    The Shift Leader is responsible for the direct supervision of youth and daily programming activities provided during the course of their assigned shift ensuring that ratios are met at all times. The Shift Leader is subject to work overtime. The Shift Leader will maintain a flexible, organized and efficient work schedule.

    The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

    The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

    The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

   The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call.

   The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call.

    The Cook is responsible for food preparation for the youth at the shelter during the assigned shift.

    The Cook is responsible for food preparation for the youth at the shelter during the assigned shift.

    The Recruiter is responsible the recruiting activity and a resource to the assigned program to meet the hiring needs.

    Reporting to the National Director of Employee Relations, the Human Resources Manager will oversee several business units within the HR Department.  The Human Resources Manager will act as the “face” of human resources providing direct support to their assigned lines of business, and leveraging the HR ‘specialist’ team, as needed to deliver service and execute the organization’s HR strategy. The HR Manager will support the National Director of Employee Relations with planning, directing, and coordinating human resource management initiatives for the organization to maximize the strategic use of human resources and maintain functions such as Compensation, FMLA/Accommodations, and the HR File Room to ensure regulatory compliance for the assigned employee population.  Requires a solid understanding of business operations.  In-state and out of state travel is required and at times is frequent depending on business need.

    The Preventions of Sexual Abuse Compliance Manager will oversee ongoing compliance with the Interim Final Rule on UC Sexual Abuse and Sexual Harassment standards at care provider facilities. The PSA Compliance Manager will assist the Internal Review and Prevention Department in completion of tasks related to program compliance and prevention. 

    The Lead Maintenance Specialist is responsible for maintaining the facility in a functional, presentable, and safe condition.

    The Lead Medical Coordinator (LMC) is responsible for guiding and ensuring the quality of nursing services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) in the programs. The LMC is devoted to the delivery of medical care in our setting with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    The Project Manager III is responsible for the project management of high priority HR projects that influence HR practices and programming at the agency level.  The goal of this position is to ensure all projects are scoped correctly, milestones and timelines are managed to ensure overall projects deadlines and deliverables are achieved.  The individual occupying this role will create systems to streamline projects, without unnecessary additional burden to stakeholders participating in the project’s implementation. In addition to project managing HR critical projects, this position is also responsible for managing the SWK’s electronic employee file system (Laserfiche), which includes but is not limited to training, audits and updates, managing licensing and ORR visits, and managing the Laser Fiche staff and coordinating with key stakeholders to ensure system integrity and compliance of all employee files. May require up to 25% travel. This role reports to the Director of Strategic Initiatives.

    The Southwest Key (SWK) Quality Assurance Specialist (QA Specialist) under the direct supervison of the Regional Quality Assurance Manager, is responsible for supporting, coordinating and implementing all aspects of Southwest Key’s quality management program. This position will act as an expert for identifying, tracking, trending and reporting key performance indicators and support program, regional and national efforts through quality and process improvement activities. This position will participate in Regional and National Committee Meetings and all Performance and Quality Improvement (PQI) initiatives as indicated by the Regional Quality Assurance Manager,  National Director of Quality Management, Vice President of Performance Quality Improvement, and/or the Executive Team ‘Cabinet’.

    The Youth Services Coordinator is responsible for assisting the Director of Youth Services in directing and ensuring high quality youth development services provided to all Unaccompanied Minor’s Shelter Program (UMSCP) shelter residents.  These include youth development interventions, supervision, behavioral management, and program scheduling.  The Youth Services Coordinator analyzes the effectiveness of programming, ensures all performance improvement standards are monitored and feedback given to appropriate staff. Additional responsibilities include collaboration with the executive management team to ensure compliance with regulations in policy development/implementation, as well as on-going program refinement based upon advances in the field. All duties are performed based on education, training and certified clinical experience within the human service field.

    The Regional Director of Case Management Services is responsible for ensuring high quality of case management services provided to regional Unaccompanied Minor’s Shelter Program shelter residents.  The Regional Director of Case Management Services supports analyzing the effectiveness of programming, ensuring all performance improvement standards are monitored and feedback given to appropriate staff.

The Regional Director of Risk and Safety Management is responsible, within their respective region, for formulating, developing, and coordinating the risk management policies, practices, and procedures of Southwest Key and its affiliates in accordance with the organization’s established goals, objectives, and guidelines.    Sets the strategic risk management vision and is responsible for delivering that strategy to the region using exceptional leadership skills, networking of internal and external alliances and highly developed business skills.    Key traits for the individual in this position are; highly developed communications, team player, change agent, strategic and creative, excellent project management skills and the ability to drive performance from all areas of their expertise.

    Medical  Lead RN (MLRN) is responsible for directing and ensuring the quality of medical services, treatment and/or interventions provided to UM shelter residents in the program. These include received quality and timely medical screenings upon admission that include testing for communicable diseases, review and provision of immunizations, prenatal care for pregnant children, and emergency medical care and/or outpatient services for UM with identify medical condition that require treatment.The RNC Register Nurse (RN) analyzes the effectiveness of programming, ensures all performance improvement standards are monitored, auditing, feedback and training given to medical coordinators staff. Additional responsibilities include collaboration with the Director of Medical Services to ensure compliance with regulations in policy development and implementation, as well as on-going program refinement based upon advances in the program.

    Medical  Lead RN (MLRN) is responsible for directing and ensuring the quality of medical services, treatment and/or interventions provided to UM shelter residents in the program. These include received quality and timely medical screenings upon admission that include testing for communicable diseases, review and provision of immunizations, prenatal care for pregnant children, and emergency medical care and/or outpatient services for UM with identify medical condition that require treatment.The RNC Register Nurse (RN) analyzes the effectiveness of programming, ensures all performance improvement standards are monitored, auditing, feedback and training given to medical coordinators staff. Additional responsibilities include collaboration with the Director of Medical Services to ensure compliance with regulations in policy development and implementation, as well as on-going program refinement based upon advances in the program.

    Medical  Lead RN (MLRN) is responsible for directing and ensuring the quality of medical services, treatment and/or interventions provided to UM shelter residents in the program. These include received quality and timely medical screenings upon admission that include testing for communicable diseases, review and provision of immunizations, prenatal care for pregnant children, and emergency medical care and/or outpatient services for UM with identify medical condition that require treatment.The RNC Register Nurse (RN) analyzes the effectiveness of programming, ensures all performance improvement standards are monitored, auditing, feedback and training given to medical coordinators staff. Additional responsibilities include collaboration with the Director of Medical Services to ensure compliance with regulations in policy development and implementation, as well as on-going program refinement based upon advances in the program.

    The Regional Safety Coordinator is responsible for incident and accident investigations, motor vehicle driver and fleet safety, OSHA compliance, general safety, and assisting with insurance claims management and the workers’ compensation program. This position will be responsible for traveling up to 75% of the time, throughout their assigned region.   

    The Security Monitor is responsible for controlling facility access, guarding the property (via monitoring through surveillance and in person). Relays any concern to Shift Supervisor that might represent a danger to clients, staff, property and vehicles. Provides tech support when conducting investigations.

    The Shift Leader is responsible for the direct supervision of youth and daily programming activities provided during the course of their assigned shift ensuring that ratios are met at all times. The Shift Leader is subject to work overtime. The Shift Leader will maintain a flexible, organized and efficient work schedule.

    The Shift Leader is responsible for the direct supervision of youth and daily programming activities provided during the course of their assigned shift ensuring that ratios are met at all times. The Shift Leader is subject to work overtime. The Shift Leader will maintain a flexible, organized and efficient work schedule.

    The Shift Supervisor is responsible for the daily operations for all shifts ensuring that ratios are met at all times. The Shift Supervisor is subject to work overtime and be on call. The Shift Supervisor will maintain a flexible, organized and efficient work schedule.

    The Shift Supervisor is responsible for the daily operations for all shifts ensuring that ratios are met at all times. The Shift Supervisor is subject to work overtime and be on call. The Shift Supervisor will maintain a flexible, organized and efficient work schedule.

    The Teacher is responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs.  To design and implement daily instruction of all core subject areas to include: ESL, PE and Vocational Courses.  The Teacher is to promote a positive climate of learning and excellence where students have the opportunity to enhance their developmental growth.

    The Teacher is responsible for curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs.  To design and implement daily instruction of all core subject areas to include: ESL, PE and Vocational Courses.  The Teacher is to promote a positive climate of learning and excellence where students have the opportunity to enhance their developmental growth.

    The Teachers’ Assistant is responsible for creating a safe and caring atmosphere for the program. The Teachers’ Assistant aides in the monitoring and supervision of the students and assists within the classrooms as requested.

    The Teachers’ Assistant is responsible for creating a safe and caring atmosphere for the program. The Teachers’ Assistant aides in the monitoring and supervision of the students and assists within the classrooms as requested.

    The Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee.  The Trainer is responsible for the development of training courses appropriate to meet the needs of the Unaccompanied Minor’s program with staff from a variety of cultural backgrounds.  The Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

    The Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee.  The Trainer is responsible for the development of training courses appropriate to meet the needs of the Unaccompanied Minor’s program with staff from a variety of cultural backgrounds.  The Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.

    The Youth Care Worker (YCW) is responsible for providing direct care supervision for youth residing in Southwest Key Programs (SWK) care fostering an environment that facilitates learning and behavioral management in a supportive manner. The Youth Care Worker will maintain a flexible, organized, and efficient work schedule.