The Operations Coordinator must be dependable and organized to assist with the coordination of daily activities to run smoothly and ensure that deadlines, plans for events, or anything related get accomplished on time with no issues. The Operations Coordinator is responsible for running tactical, strategic, operational, administrative, and project management support to Southwest Key Programs. The Operations Coordinator will contribute to an administrative capacity by coordinating the successful administration and project management as established and set by the Chief of the Department. The Operations Coordinator is a critical player in the day-to-day operations of Southwest Key Programs, including monitoring and evaluating progress toward goals. Must have elevated professionalism and discretion as the Operations Coordinator would be collaborating with external parties, including the Board of Directors, outside Executives, clients, and vendors.

  The Program Director is responsible for managerial, operational, and administrative duties relating to the program.  The Program Director will ensure compliance with the implementation and adherence to the fidelity of the Youth Mentoring Program and Elements of Effective Mentoring Practices. The Program Director represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served.  Required to work flexible schedules to facilitate program services.

  Perform moderately complex to advanced (senior-level) auditing work for Southwest Key Programs (SWK). Work involves performing and helping to coordinate the planning, contributing, and conducting audits of SWK departments, programs and services, and business operations, internal control systems and structures, supporting technologies, and related records. Assists the Director of Internal Audit (IA) to oversee development of issues and recommendations for improvement, and determines whether established company goals, objectives, processes, and procedures are accomplished. Evaluates company, contractor, and related entities compliance with laws, rules, regulations, and policies. Coordinates with the Director of IA to complete assessments involving the adequacy of manual and automated controls intended to safeguard assets and determines whether SWK company and contractor resources are being used efficiently and effectively. Assists the Director of Internal Audit with Enterprise Risk Management processes and procedures. Work is performed in accordance with the International Professional Practices Framework (IPPF) or Red Book, as well as Generally Accepted Government Auditing Standards (Yellow Book), and all pertinent Southwest Key Programs policies, procedures, and governance standards. Work is performed under the supervision of the Director of IA with minimal supervision with considerable latitude for the use of initiative and independent judgment.

  The Senior Systems Architect is responsible for the design, configuration, operation to analyze our technology portfolio and provide recommendations for simplification, moderation and optimization of our technology assets.  To provide architecture leadership to create and implement solution architecture components. Assist with the creation of architectural artifacts for key technology initiatives.   

Reporting to the National Sr. Director of Talent Acquisition, the University Relationship Manager will be responsible for building and maintaining the relationship with the universities and the internship program. The University Relationship Manager plays a vital role in connecting Southwest Key with university and college students across the US. This person will be responsible for developing and executing an innovative partnership and early career strategies that support talent acquisition and diversity priorities across all SWK business units. This person will align with high schools and university recruiting as they will champion SWK's mission and values, inspiring students to build their careers with Southwest Key Programs.

The VP of Technology Advocacy for Social Impact plays a key role in divisional strategic planning, and expanding the organization’s external network, driving innovation, and creating a thriving digital societal ecosystem that benefits both the organization and its partners, with senior executive leaders, and the CEO’s office to provide essential information technology services that support the community development goals. This position will report to the Chief Digital Officer.

The VP of UM Operational Budget and Procurement will work in close collaboration with the Finance Department. Responsible for overseeing and optimizing UM's operational budget, financial planning, and procurement strategies. Collaborates with various departments to ensure efficient opearational resource allocation, cost-effectiveness, and compliance with financial regulations. Collaborate closely with the Finance Department on the development and execution of comprehensive budgeting processes, forecasting, and financial analysis. Collaborate with the agency’s Finance Department on procurement initiatives, assists as needed  negotiating contracts, and managing vendor relationships to ensure the highest standards of quality and value for the organization.

  The Assistant Lead Teacher is a professional leader in organizing the Education Department in partnership with Program Director or designee. The Assistant Lead Teacher is responsible for assisting with the curriculum development which facilitates instruction appropriate for students with a variety of academic competencies, backgrounds, skills, and learning needs. To design and implement daily instruction of all core subject areas to include: ESL, PE and Vocational Courses. The Assistant Lead Teacher is to promote a positive climate of learning and excellence where students have the opportunity to enhance their developmental growth. #SWSR

  The Transition Coach is responsible for developing job opportunities for job seekers served through workforce programs. The Transition Coach works closely with center management and staff to identify eligible job seekers who possess the necessary skills and experience to fill job openings with hiring employers. Work involves development of subsidized and unsubsidized employment opportunities, On-the-Job Training (OJT), internships and apprenticeships. The goal for job seekers served is employment at or above the prevailing wage for their chosen occupation. The Transition Coach will also accept and process WorkInTexas (WIT) applications and ensure completeness and quality.

  The Pre-Employment Specialist is responsible for the day-to-day administrative support of a variety of recruiting functions, including pre-employment processes, recruiting vendor administrative duties, and providing exceptional customer service to our internal & external customers.

  The Program Director is responsible for the operational, managerial, and administrative duties relating to the program and is the first point of contact in case of emergency situation. The Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays. #SWSR

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

  The Regional IT Support Specialist is primarily responsible for providing excellent customer service and support in a responsive, respectful manner to end users on a variety of computer and telecommunications issues. Installs and maintains computer hardware, software and peripherals. The position may require more work hours than the normal eight-hour workday.

  The Regional Registered Nurse (Regional RN) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) for multiple SWK programs in a region in collaboration with the Regional Director of Medical Operations and contracted medical providers. The Regional RN is devoted to overseeing delivery of medical care in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs. #SWSR #ZR .  

  The Regional Registered Nurse (Regional RN) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) for multiple SWK programs in a region in collaboration with the Regional Director of Medical Operations and contracted medical providers. The Regional RN is devoted to overseeing delivery of medical care in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs. #SWSR

  The Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee.  The Trainer is responsible for the development of training courses appropriate to meet the needs of the Unaccompanied Minor’s program with staff from a variety of cultural backgrounds.  The Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

Undertakes a professional internship designed to provide on-the-job training and experience to recent college graduates. Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level, typically identified with a targeted exempt position. Receives training and mentorship in planning and carrying out activities and assignments.

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

  The Assistant Lead Medical Coordinator (ALMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) at an assigned SWK program in collaboration with the Regional RN, LMC, and medical providers. The ALMC is devoted to overseeing the delivery of medical care in colaboration with the LMC in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with state licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs. #SWCR

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. #SWCR

  The Clinician is responsible for providing mental health screenings and counseling intervention services, as well as continually monitoring and documenting minors’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of minor counseling plans, facilitating referrals, transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours, and to be on-call.

  The Prevention of Sexual Abuse (PSA) Compliance Manager is responsible for the preventative education, detection, management, reporting, implementation, and compliance with the HHS Interim Final Rule (IRF): Standards to Prevent, Detect, and Respond to Sexual Abuse and Sexual Harassment Involving Unaccompanied Children (45 C.F.R. Part 411) in order to prevent and respond to sexual abuse and harassment involving Unaccompanied Children (UC).   This position works with program employees to ensure policies and best practices for the prevention of sexual abuse and harassment are followed. Furthermore, this position collaborates in the development of training content, tools, strategies, form development, process flow, and corrective action planning focused on the prevention of sexual abuse and harassment. The PSA Compliance Manager will work with a multidisciplinary team experienced in the provision of programmatic services and in adherence to child welfare practices and external investigations.

Undertakes a professional internship designed to provide on-the-job training and experience to recent college graduates. Engages in various work assignments, projects, and activities of varying complexity, structured to enable the intern to gain the necessary knowledge, skills and abilities needed to perform at a professional level, typically identified with a targeted exempt position. Receives training and mentorship in planning and carrying out activities and assignments.

  The Teacher is responsible for developing and facilitating educational curricula and behavioral management programming within the classrooms.

      The Assistant Lead Medical Coordinator (ALMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minor’s (UM) at an assigned SWK program in collaboration with the Regional RN, LMC, and medical providers. The ALMC is devoted to overseeing the delivery of medical care in colaboration with the LMC in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with state licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.  

  The Human Resources Generalist acts as the ‘customer-facing’ business partner to the leadership team and employee population of the assigned business unit and/or geographic area of responsibility.  This role will provide expertise and direct support in the areas of employee relations, performance management, recruiting and selection, compensation/benefits administration, and employee training/development.  The HR Generalist will be the primary point of contact to the assigned ‘customer’ base, from the standpoint of managing the administration of human resources policies, procedures and programs.  The number of employees this position supports could exceed 1000, depending on the seasonal and operational needs of the organization.  The HR Generalist will leverage the HR ‘specialist’ team at Headquarters, as needed, to deliver high quality HR services, and help execute the organization’s overall HR strategy.  The HR Generalist will be based in his/her city of residence, with frequent travel throughout the assigned region.  This position will report directly to the Employee Relations Director in our Austin National Headquarters.

  The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. This includes but is not limited to: Transcribing medical information, assisting with medical assesments, providing support to the Lead and Assistant Lead Medical Coordinators and/or Regional RN, developing reports, acting as a liason between SWK medical department and contracted Primary Care Providers (PCP) etc.  Additional responsibilities include ensuring compliance with Office of Refugee Resettlement (ORR), state licencing, and SWK policies and procedures.

  The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. This includes but is not limited to: Transcribing medical information, assisting with medical assesments, providing support to the Lead and Assistant Lead Medical Coordinators and/or Regional RN, developing reports, acting as a liason between SWK medical department and contracted Primary Care Providers (PCP) etc.  Additional responsibilities include ensuring compliance with Office of Refugee Resettlement (ORR), state licencing, and SWK policies and procedures.

  The Trainer must be a professional leader in organizing the training department in partnership with Program Director or designee.  The Trainer is responsible for the development of training courses appropriate to meet the needs of the Unaccompanied Minor’s program with staff from a variety of cultural backgrounds.  The Trainer is to promote a positive climate of learning and excellence where employees have the opportunity to enhance their professional growth.

  The Choices Career Coach is responsible for providing services to individuals who receive Temporary Assistance to Needy Families (TANF) and customers from the Universal Population.  Services include eligibility verification, case management, interviews and assessments, and progress monitoring and tracking.  The Career Coach will also coordinate supportive services and conduct follow-up to ensure that necessary supports are in place, including conducting home visits.  The goal for customers served is employment at or above the self-sufficiency wage with job retention tracked for at least one year after exiting the program.

  The Administrative Assistant is responsible for providing administrative support to Southwest Key’s National Headquarters. The Administrative Assistant provides high-level administrative support by conducting research, preparing statistical reports, assisting with departmental projects, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling and preparing for meetings.

  The Assistant Program Director is responsible for assisting in the operational, managerial, and administrative duties relating to the program. The Assistant Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays. #SWCR

  The Assistant Program Director is responsible for assisting in the operational, managerial, and administrative duties relating to the program. The Assistant Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. # #SWCR

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. #SWCR

  The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs (SWK) designated web-based program with supporting. documentation maintained in physical files. The Case Manager is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call. #SWCR

  The Clinician is responsible for providing mental health screenings and counseling intervention services, as well as continually monitoring and documenting minors’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of minor counseling plans, facilitating referrals, transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours, and to be on-call. #SWCR

  The Clinician is responsible for providing mental health screenings and counseling intervention services, as well as continually monitoring and documenting minors’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of minor counseling plans, facilitating referrals, transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours, and to be on-call. #SWCR

  The Clinician is responsible for providing mental health screenings and counseling intervention services, as well as continually monitoring and documenting minors’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of minor counseling plans, facilitating referrals, transfers, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours, and to be on-call. #SWCR

  The Cook is responsible for food preparation for the youth at the shelter during the assigned shift.

  The Executive Assistant is responsible for providing administrative support and project coordination for programs management. This includes conducting research, prepare reports, track complex program developments, and generally keep all aspects of the Program Director’s office as well as the entire program organized and efficient. 

  The Facilities Maintenance Lead is responsible for maintaining the facility in a functional, presentable, and safe condition.  The Facilities Lead will supervise all Facilities and Custodial staff.  Schedule is Monday – Friday 8am-5pm and is subject to evening, weekend, after hour calls and overtime. #SWCR

  The Lead Clinician is responsible for coordinating providing mental health screenings and counseling intervention services, as well as continually monitoring and documenting minors’ mental well-being and overall adjustment to the Unaccompanied Minor’s program. The clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client service plans, facilitating transfers, referrals, and reunification planning. All duties will be performed based on education, training, and certified counseling experience within the social service field. The Lead Clinician is subject to work extended hours and weekends, and to be on-call as needed. #SWCR