The Functional Family Therapist is responsible for providing, at minimum, weekly one-hour, home-based family therapy sessions to clients. The Functional Family Therapist must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
The Case Aide is responsible for assisting the Case Manager in youth supervision and with data entry into Southwest Key Programs and funding source database. He/she is also responsible for facilitating workshops or groups, as needed. The Case Aide must maintain a flexible work schedule that may include evenings, weekends and holidays.
The Case Manager is responsible for the delivery of youth skills-building programming. He/she is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based system with supporting documentation maintained in physical file. The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.
The Functional Family Therapist is responsible for providing, at minimum, weekly one-hour, home-based family therapy sessions to clients. The Functional Family Therapist must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
The Youth Tracker is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Youth Tracker must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
This is a part time postion.
The Youth Tracker is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Youth Tracker must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
This is a part time postion.
The Lead Youth Tracker will act as back up for Program Director providing supervision to the program and sharing in the on call responsibilities as needed. The Lead Youth Tracker must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays. The Lead Youth Tracker will also be responsible for completing assigned tracks daily.
The Youth Tracker is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Youth Tracker must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
This is a part time postion.
The Post Release Worker is responsible for providing post release services to youth who have been released from ORR’s custody to a sponsor in the United States. The Post Release Worker is responsible for assessing, facilitating and monitoring all assigned caseloads. The Post Release Worker promotes the safety and well-being of children and coordinates supportive services in the community where the child resides. All duties are be performed based on administrative training and direct supervision of the Regional Lead Post Release Worker or designee. The Post Release Worker maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.
The Home Study Worker is responsible for conducting home studies of prospective sponsors. For home studies, the home study worker assesses the sponsor family unit, evaluates the prospective sponsor’s ability to provide a safe living environment that meets the child’s needs, and educates and prepares the prospective sponsor for reunification with the child. The home study is conducted as a collaborative psycho-educational process in which the home study worker helps the client and sponsor identify areas where additional support, resources or information are needed to ensure successful reunification, and provides assistance with accessing needed supports and services.
The Post Release Worker is responsible for providing post release services to youth who have been released from ORR’s custody to a sponsor in the United States. The Post Release Worker is responsible for assessing, facilitating and monitoring all assigned caseloads. The Post Release Worker promotes the safety and well-being of children and coordinates supportive services in the community where the child resides. All duties are be performed based on administrative training and direct supervision of the Regional Lead Post Release Worker or designee. The Post Release Worker maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.
The Assistant Program Director (APD)/Clinician is responsible for assiting in the managerial, operational, and administrative duties within the programs and facility. This position is also responsible for providing services to youth and families that include case management, assessment and the development and implementation of service plans. The Assistant Program Director (APD)/Clinician maintains a flexible, organized and efficient work schedule and is subject to work more than a normal workday and be on-call to facilitate program services.
The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based program The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work evening and weekends and be on-call to facilitate program services.
The Gang Intervention Specialist is responsible for providing gang prevention and intervention education and services to youth in coordination with the referral source (school and County staff and community agencies). Proposed strategies should build upon the principles of the following core strategies in the OJJDP Comprehensive Gang Model: Community Mobilization, Opportunities Provision, Social Intervention. In addition, the Gang Intervention Specialist is responsible for operational and administrative duties relating to the program. The Gang Intervention Specialist represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served. Required to work flexible schedule to facilitate program services.
The Gang Intervention Specialist is responsible for providing gang prevention and intervention education and services to youth in coordination with the referral source (school and County staff and community agencies). Proposed strategies should build upon the principles of the following core strategies in the OJJDP Comprehensive Gang Model: Community Mobilization, Opportunities Provision, Social Intervention. In addition, the Gang Intervention Specialist is responsible for operational and administrative duties relating to the program. The Gang Intervention Specialist represents Southwest Key Programs in the most positive manner with prospective, former and current youth/families, funding sources, suppliers and the community served. Required to work flexible schedule to facilitate program services.
The Clinician is responsible for assessment, treatment, development and implementation of client therapeutic plans as well as development and delivery of staff training. The Clinician is subject to work extended hours and weekends, and to be on-call.
The Family Specialist is responsible for completing assigned daily contact with youth, as well as meeting the conditions of the youth’s service plan for assigned caseload. The Family Specialist must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends and holidays.
This is a part time postion.
The Post Release Worker is responsible for providing post release services to youth who have been released from ORR’s custody to a sponsor in the United States. The Post Release Worker is responsible for assessing, facilitating and monitoring all assigned caseloads. The Post Release Worker promotes the safety and well-being of children and coordinates supportive services in the community where the child resides. All duties are be performed based on administrative training and direct supervision of the Regional Lead Post Release Worker or designee. The Post Release Worker maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.
The Regional Lead Home Study Worker supports the Assistant Program Director of Home Study in the day to day operation of the home study department including assigning of caseloads, review of home study reports and internal audits of department staff. The Regional Lead Home Study Worker also may maintain a home study caseload. All duties are performed based on administrative training and direct supervision of the Assistant Program Director or Program Director. The Regional Lead Home Study Worker maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.
The Accounts Payable Specialist is responsible for the processing of invoices and check requests from both vendors and company personnel.
The Administrative Assistant will perform a wide variety of secretarial and clerical duties. This person must possess strong organization and time management skills with the ability to simultaneously manage multiple tasks. The Administrative Assistant will be responsible for answering phone calls, receiving visitors, filing, conducting research, preparing reports, preparing correspondences, arranging meetings and managing calendars.
The Functional Data Analyst will work across the Product Quality Improvement and Data and Analytics teams to align and gather stakeholder requirements. The Functional Analyst will establish relationships and credibility to ensure data and corporate governance within PQI Databases and reporting systems. Partner with key business stakeholders to gather requirements and deliver actionable reporting and analytical solutions. Ensure standardization and governance, maintain data dictionary and other ad-hoc responsibilities.
The Buyer is responsible to ensure the Program is in compliance with the requirements from the Corporate guidelines. The Buyer will research, evaluate, and buy products to meet the local regional office Programs daily operational needs. Buyer will electronically submit all orders requested by the Program.
The Contractual Clinician provides assessment, triage, and treatment to individuals diagnosed with mental illnesses who may also have co-occurring substance use disorders and/or chronic health conditions. Contractual Clinician may be subject to work extended hours and weekends, and to be on-call.
The Executive Assistant II is responsible for providing operational and administrative support to Southwest Key Programs Youth & Family Vice President and leadership staff. Also, the Executive Assistant II ensures compliance and coordinates efforts within the organization. Additionally they must have the ability to manage multiple schedules and coordinate meetings and events. The EA II will develop and track the flow of projects or initiatives from end to end. Must have a high level of professionalism and discretion. Must be able to communicate with the Board of Directors, outside Executives, clients, vendors and other EA’s. Must be able to prepare reports by collecting and analyzing information. Completes projects and following up on results. Must maintain confidence and protects operations by keeping information confidential. The position may require more work hours than the normal eight-hour workday, and also may require some travel. Occasional weekend work may be required.
The Facilities and Maintenance Technician is responsible for the maintenance and upkeep of Southwest Key Programs facilities / grounds keeping related items, including disposal of garbage and light janitorial work. All duties will be performed based on professional training and experience, with minimal supervision. The position is subject to work overtime.
The Facilities/Custodial Supervisor is responsible for the management, supervison and coordination of labor crew activities engaged in maintenance, minor repair and construction, and/or overall appearance of the facilities. Assures the effective functioning of the facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the organization. The Facilities/Custodial Supervisor is subject to work more than a 40-hour work week, if necessary.
The Financial Accountant – CPA I is responsible for the financial activities of the assigned programs.
The Financial Accounting Manager II is responsible for overseeing the accounting activities of a team of accountants, providing direct supervision and work leadership, and ensuring that the objectives of the team are met. The team will be focused on one of the subsets of financial accounting’s overall areas of responsibility, e.g., Unaccompanied Minors Shelters, Youth Justice/Community Based programs, Accounts Receivable, Charter School, Consolidated & External Reporting and Taxes. The Financial Accounting Manager II will also serve as an internal subject matter expert in the area he or she is overseeing. The Financial Accounting Manager II will oversee a staff of more than five direct reports.
The Graphic Designer is a visual and creative strategist for the Southwest Key Programs Communications Department and works under the supervision of the Senior Designer. The chief responsibility of the Graphic Designer is to produce innovative, culturally appropriate, and intuitive creative content for our campaigns and initiatives. This entails following established brand guidelines and delivering creative that supports the Communications team in achieving their measurable goals. This high-volume, fast paced position requires an stellar design sense, an adaptive working style, a diverse skill-set and the ability to juggle multiple projects at once. The Graphic Designer must be a resourceful self-starter, capable of designing in web, environmental, experiential, print, email, video and social platforms.
The Instructional Designer position uses their extensive experience in instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. Expertly analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Through years of experience knows how to use collaborative tools to facilitate learning. Expertise in working with subject matter experts in a variety of fields in order to develop curriculum for different subjects.
The Insurance Specialist will report to the Project/Security Manager within the Risk & Safety Department and work under the guidance of the Director of Risk & Safety Management. The Insurance Specialist will have limited supervisory oversight of the Claims Coordinator and provide guidance and direction for complex or challenging insurance related transactions. This individual provides oversight in the review and processing of documents for all insurance claims and ensures compliance with relevant policies, procedures, regulations, and laws. The Insurance Specialist updates and advises injured employees, program management, and the risk department in the administration of claims.
Primarily responsible for the development, project management and implementation of all of Learning and Development’s programming/training in order to meet all compliance requirements and learning and development objectives. This position develops the overall national training calendar (which is then broken down into regional training calendars) and scopes all training related needs, including scheduling, compliance, training/event space, materials and supplies. This position works with the National Director of Curriculum Development to ensure development and testing time of content is part of the overall scope of training plans and part of the training calendar at a national and regional level. The National Director of Planning and Compliance is responsible for delivering training plans and requirements to the Regional Directors of Training. Additionally, this position is responsible for the compliance and administration of our LMS at a national level and guides compliance at a regional level via the Regional Directors of Training. The Director is a subject matter expert, responsible for establishing standards and implementing systems to ensuring training planning and compliance programs throughout the organization. Report directly to the Senior Director of Learning and Development, this position has one direct report and indirectly manages L&D and training at the regional level by ensuring all training plans and compliance requirements are met.
The Payroll Specialist is responsible for the payment of W-2 wages/salaries for assigned program employees. The Payroll Specialist will work closely with other departments within Southwest Key to ensure that the Payroll Department has all necessary information to process payroll on a semi-monthly basis, including adjusting journal entries in the general ledger. The Payroll Specialist will maintain a flexible, organized, and efficient work schedule and is subject to work extended hours.
Payroll-Benefits Accountant is responsible for maintaining payroll related accounts, reconciliation of accounts and accuracy of accounts. Payroll-Benefits Accountant is the link between the many payroll accounts and the payroll section of the organization. The Payroll-Benefits Accountant’s job is to coordinate with the payroll staff and assist with correct calculation of payroll tax payments. This role reports direct to the Director of Payroll.
The Project Manager III drives the coordination high priority projects that influence operations at the agency level. Though sometimes focusing their support on a specified region, this role supports efforts at the organization level. The goal of this position is to push the quality of projects, reduce the time between ideation to implementation, and to involve necessary stakeholders needed to reduce operational redundancies. The individual occupying this role will create systems to streamline projects, without unnecessary additional burden to stakeholders participating in the project’s implementation. May require up to 20% travel. This role reports to the Director of Strategic Initiatives.
The Project Manager III drives the coordination of high priority projects that influence operations at the agency level. Though sometimes focusing their support on a specified region, this role supports efforts at the organization level. The goal of this position is to push the quality of projects, reduce the time between ideation to implementation, and to involve necessary stakeholders needed to reduce operational redundancies. The individual occupying this role will create systems to streamline projects, without unnecessary additional burden to stakeholders participating in the project’s implementation. May require up to 20% travel. This role reports to the Regional Director of Operations – Austin.
The Receptionist/Front Office Administrative Assistant is responsible for the general office functions of the reception and front office area at the Southwest Key Headquarters office, oversight for greeting and screening visitors and vendors, answering incoming calls, and completing general administrative tasks. Works under moderate supervision, with limited latitude for the use of initiative and independent judgement
Southwest Key Programs is a national nonprofit organization providing transformative education, innovative safe shelters and alternatives to incarceration for over 200,000 youth and their families annually, while creating opportunities for their families to become self-sufficient. The inspiring youth and parents we work with are seeking the American dream: equality, education, and a higher quality of life. At Southwest Key, we simply open the doors to opportunity so they can achieve these dreams.
The Recruitment Specialist is responsible for supporting all recruiting activity for the organization and be a resource to all programs to meet the hiring needs of the organization.
The Regional Director of Operations is a critical leadership role in the organization and is accountable for the success of synchronicity amongst headquarters and regional operation functions. Their primary goal is to ensure that daily operational functions are running smoothly and that said functions tie back to the greater focus, goals and practice of the organization. The Regional Director of Operations works closely with program leadership and the operations departments to ensure that projects are moved timely, resourced effectively, and connected to longer term sustainability. The Regional Director of Operations reports directly to the Chief Operations and Programs Officer. May require up to 40% travel.
The Systems Administrator is a key role within the Southwest Key Programs IT team. You will be responsible for providing support to all server and network infrastructure, diagnostic and problem resolution for all infrastructure hardware, software and related peripheral devices.
The Systems Administrator is a key role within the Southwest Key Programs IT team. You will be responsible for providing support to all server and network infrastructure, diagnostic and problem resolution for all infrastructure hardware, software and related peripheral devices.
The Training and Learning Specialist works under the direction of the Senior Director of Learning & Development. This position is responsible for development and implementation of training programs at the supervisor level and above for SWK. This position will focus on the optimization of performance of new and emerging leaders, succession planning, supervisory training, and other related training programs that focus on development and job improvement related trainings. On occasion, this role will require more work hours than the normal eight-hour workday and may require up to 30% of travel. At minimum, position will be required to participate and lead succession programming in every region, once a quarter.
The Assistant Lead Medical Coordinator (ALMC) is responsible for guiding and ensuring the quality of clinical services, treatment, and/or interventions provided to Unaccompanied Minors (UM) in collaboration with the Regional Director of Nursing and contracted physicians. The ALMC is devoted to the delivery of medical care in Southwest Key program settings with the emphasis on disease prevention and health maintenance. Additional responsibilities include ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by Southwest Key Programs.
The Business Services Consultant is responsible for developing business relationships with local employers; assisting Workforce Center customers (job seekers and employers) in identifying the most appropriate tools and resources available that match customers employment related needs; engaging employers and creating employment pipelines for job seekers; and, acting as a business service resource by recommending employment strategies that lead to employment opportunities.
The Buyer is responsible to ensure the Program is in compliance with the requirements from the Corporate guidelines. The Buyer will research, evaluate, and buy products to meet the local regional office Programs daily operational needs. Buyer will electronically submit all orders requested by the Program.
The Choices Career Coach is responsible for providing services to individuals who receive Temporary Assistance to Needy Families (TANF) and customers from the Universal Population. Services include eligibility verification, case management, interviews and assessments, and progress monitoring and tracking. The Career Coach will also coordinate supportive services and conduct follow-up to ensure that necessary supports are in place, including conducting home visits. The goal for customers served is employment at or above the self-sufficiency wage with job retention tracked for at least one year after exiting the program.
The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call.
The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call.
The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call.