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The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based program with supporting documentation maintained in physical file. The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.
The Program Director is responsible for managing the Community Connections, Family Keys, and Community Monitoring programs which provide comprehensive community-based services with the goal of serving youth in their communities and preventing further penetration into the Juvenile Justice system. The Program Director is responsible for the managerial, operational, and administrative duties within the program and facility. This position is also responsible for team management and development and for the establishment of standards of performance for all staff members at designated site.
The Community Monitor is responsible for completing assigned daily contact with youth, transporting the youth to and from group counseling and/or recreation activities, as well as meeting the conditions of the youth’s service plan. The Community Monitor must maintain a flexible work schedule that may include evenings, weekends and holidays. Required to work a flexible schedule that may include nights, weekends and holidays.