The Buyer is responsible to ensure the Program is in compliance with the requirements from the Corporate guidelines. The Buyer will research, evaluate, and buy products to meet the local regional office Programs daily operational needs. Buyer will electronically submit all orders requested by the Program.

The Lead Home Study and Post Release Worker (LHSPRW) supports the Assistant Program Director in the day-to-day operation of the Home Study (HS) and Post Release (PR) department including assigning of caseloads, review of HS and PR reports and internal audits of department staff. The LHSPRW also may maintain a HS and PR caseload. All duties are performed based on administrative training and direct supervision of the Assistant Program Director or Program Director. The LHSPRW maintains a flexible, organized and efficient work schedule and is subject to work overtime and be on-call.   #ZR  #SWYFS

    The Accounts Payable Specialist is responsible for the processing of invoices and check requests from both vendors and company personnel.  #SWHQ  #ZR

    The Chief Legal Officer oversees the legal and risk departments, and advises the board of directors, Chief Executive Officer, management, and other staff of Southwest Key on matters concerning the organization and its subsidiaries with regard to risk as well as the law. The position will plan, assign, and supervise the work of the Legal and Risk Departments.   #SWHQ  #ZR

This position performs highly complex (senior-level) contract administration work, including managing a team of specialists who perform contract maintenance and monitoring duties. Work involves managing contracts for low to high-dollar projects through vendor performance management and billing reviews. Assists in establishing departmental policies, procedures, and desktop protocols for contract administration.

    The Data and Analytics Specialist will collaborate with the Director of Data Analytics to implement and support the use of data including, data analysis and data visualization (SQL, Power BI, Tableau). This position will be within the Performance Quality Improvement (PQI) team and will work jointly on data analytics for the Unaccompanied Minors region. This position will support operational performance, quality, and improvement efforts to help streamline operational processes with key headquarter departments (Human Resources, Information Technology, etc.) with a focus on data analysis and visualization for the assigned region. As part of the data analysis efforts, this position will focus on providing expertise across different data systems (ETO, Azure SQL Server, Tableau, etc.). This position also supports the Director of Data Analytics to manage the analysis of data and embraces evaluative thinking that includes posing thoughtful questions about data, getting feedback from key stakeholders, reflecting on the data, and using data to support the performance of staff, programs, and operations.

The Data Steward II position is part of the Performance Quality Improvement team whose goal is to ensure that Southwest Key Programs may grow unconstrained by any limitations of our data. The Data Steward II proactively drives and contributes to the common vision and communication, including elevating the organization’s commitment to clean, reliable, and accurate business data. The Data Steward II will work to define and implement standards and work actively with their assigned business areas to adhere to standards for building quality data. In this role, the Data Steward II is responsible for establishing data quality metrics and working to solve data quality issues so that data requests meet and exceed each business area’s expectations. #SWHQ  #ZR

The Data Steward Manager position is part of the Performance Quality Improvement team whose goal is to ensure that Southwest Key Programs may grow unconstrained by any limitations of our data. The Data Steward Manager proactively drives and contributes to the common vision and communication, including elevating the organization’s commitment to clean, reliable, and accurate business data. The Data Steward Manager will work to define and implement standards and work actively with their assigned business areas to adhere to standards for building quality data. In this role, the Data Steward Manager is responsible for establishing data quality metrics and working to solve data quality issues so that data requests meet and exceed each business area’s expectations.  #SWHQ

    The Desktop Engineer III is a key role within the Southwest Key Programs IT team.  You will be responsible for providing support to end user infrastructure, diagnostic and problem resolution for all infrastructure hardware, software and related peripheral devices. #SWHQ  #ZR

The Director of Government Affairs for Southwest Key integrates government affairs strategy, manages SWK’s relationships with Congress, Industry Associations and Trade Groups. The Director of Government Affairs will develop and manage a strategic plan for successfully achieving specific results which are favorable to the interest of the organization and designs plans for government outreach and thought leadership by providing analysis of emerging or existing legislative public policy issues impacting the organization. This position will be responsible for all administrative and operational affairs of SWK’s Washington, DC offices and will report directly to the VP of Government Affairs.   #SWHQ  #ZR

    Facilitate, maintain and oversee all employment files within our document management system to ensure compliance with organization requirements.  Reviews and processes documents to ensure the compliance, accuracy, and retention of employee information according to the organizational standards and state/federal laws.  Serves as primary contact for all programs regarding data integrity for new hire, termination, and all other personnel data input/changes.   #SWHQ  #ZR

    The Financial System Administrator II is responsible for the maintenance and updates on the accounting system for the whole accounting department.  This includes the creation and maintenance of financial reports using a variety of report writing software.  They also coordinate projects to enhance the efficiency of the accounting department by introducing and implementing new technology and new systems. #SWCR  #ZR

  The Grant Writer is responsible for researching and identifying funding opportunities, responding to requests for proposals (RFPs) and Requests for Applications (RFAs) to support the development goals of the organization.   #SWHQ  #ZR

    Reporting to the National Director of Employee Relations, the Human Resources Manager will oversee several business units within the HR Department.  The Human Resources Manager will act as the “face” of human resources providing direct support to their assigned lines of business, and leveraging the HR ‘specialist’ team, as needed to deliver service and execute the organization’s HR strategy. The HR Manager will support the National Director of Employee Relations with planning, directing, and coordinating human resource management initiatives for the organization to maximize the strategic use of human resources and maintain functions such as Compensation, FMLA/Accommodations, and the HR File Room to ensure regulatory compliance for the assigned employee population.  Requires a solid understanding of business operations.  In-state and out of state travel is required and at times is frequent depending on business need.   #SWHQ  #ZR

    The Insurance Specialist will report to the Project/Security Manager within the Risk & Safety Department and work under the guidance of the Director of Risk & Safety Management. The Insurance Specialist will have limited supervisory oversight of the Claims Coordinator and provide guidance and direction for complex or challenging insurance related transactions. This individual provides oversight in the review and processing of documents for all insurance claims and ensures compliance with relevant policies, procedures, regulations, and laws. The Insurance Specialist updates and advises injured employees, program management, and the risk department in the administration of claims.   #SWHQ  #ZR  

    The IT manager will plan, coordinate, direct and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The IT manager will work closely with decision makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT manager will also define and implement IT policies, procedures and best practices. Lead the IT department's operational and strategic planning, including fostering innovation, planning projects and organizing and negotiating the allocation of resources.  #SWHQ  #ZR

    The Legal Counsel assists the General Counsel in advising the board of directors, Chief Executive Officer, management and other staff of Southwest Key and its subsidiaries on all legal matters concerning the organization and its subsidiaries. #SWHQ  

    The Clinician is responsible for assessment, treatment, development and implementation of client therapeutic plans as well as development and delivery of staff training. The Clinician is subject to work extended hours and weekends, and to be on-call.   #SWYFS #ZR

    The Clinician is responsible for assessment, treatment, development and implementation of client therapeutic plans as well as development and delivery of staff training. The Clinician is subject to work extended hours and weekends, and to be on-call.   #SWYFS  #ZR

The National Director of Education Services is responsible for directing and ensuring the quality of educational services provided in all Unaccompanied Minor’s Shelter Program. The National Director of Education Services analyzes the effectiveness of programming, ensures all performance improvement standards are monitored and provides guidance accordingly. All duties are performed based on education, training and experience within the field of Education. #SWHQ  #ZR

The National Sr. Director of Talent Acquisition will structure, develop, and maintain a high-performing talent acquisition team that attracts top talent and strengthens a positive, mission-focused culture. This is a hands-on management role that will involve the standardization and centralization of new and existing policies, processes, and procedures; whilst ensuring that these initiatives are aligned to meet business goals and objectives. The purpose of this role is to lead, manage and direct recruitment policies, procedures, and practices across all the organization. The National Sr. Director of Talent Acquisition will manage and develops a structured recruiting program designed to streamline current processes resulting in more effective service to our customer base. Achieves functional success through coordination and partnership at all levels of the organization.

    The Payroll Analyst will work with and support the human resources and accounting departments. The Payroll Analyst is responsible for auditing data integrity between HRIS and Payroll, resolving discrepancies, initiating, and managing daily HR/Payroll integrations, and general ledger reconciliation serve as backup support to the payroll team and maintaining customer satisfaction by providing a timely response and resolution to payroll service requests. Must have knowledge regarding compliance of federal and state regulations as they relate to payroll taxes, wage and hour laws, and garnishments. The Payroll Analyst must be able to effectively manage priorities with great attention to detail while performing a wide variety of routine record keeping and payroll processing activities.   #SWHQ  #ZR

    The Pre-Employment Specialist is responsible for the day-to-day administrative support of a variety of recruiting functions, including pre-employment processes, recruiting vendor administrative duties, and providing exceptional customer service to our internal & external customers. #ZR #SWKHQ

    Perform advanced (senior level) purchasing and procurement work. Work involves planning, organizing, coordinating, and preparing specifications for purchasing commodities and services; preparing procurement documents; and monitoring the maintenance of detailed records of items purchased, received, prepared, and issued. Supervise regional buyers. Develop schedules, priorities, and standards for achieving established goals in support of the Procurement Department. Coordinate efforts to develop action plans to improve systems, processes, and procedures. Ensure compliance with mandated state and federal procurement regulations. Advise departments on purchasing procedures and quality of commodities, supplies and services. Work under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

The Regulatory Counsel assists the Chief Legal Officer in advising the board of directors, Chief Executive Officer, management and other staff of Southwest Key and its subsidiaries on all legal matters concerning the organization and its subsidiaries  

    The Senior Director of Learning and Development (L&D) is responsible for the strategy, development, implementation and measurable success of a comprehensive L&D program that supports employee learning and development as well as SWK’s overall strategy and goals. The Senior Director of L&D manages a core staff of Regional and HQ L&D employees (15+ FTEs).  The Senior Director of L&D is also responsible for partnering with program leadership to manage and oversee the performance of 90+ Trainers who support SWK’s programs.  Critical functions include but are not limited to the development and deployment of national and regional trainings for SWK employees (a workforce of 6,000-8,000 employees), the selection and management of SWK’s LMS, creating, tracking and reporting on measurements of success and related analytics for all training initiatives and L&D goals and objectives, the planning and coordination of all training, tracking and reporting on compliance-related training requirements, the development of annual and quarterly training calendars for all lines of services within SWK, ensuring that L&D’s HQ and regional processes, programs and communication plans are managed effectively. Serve as a strategic partner with senior leadership across SWK’s organization to ensure the training and development needs of SWK’s employees are met. This position is responsible for developing and managing the L&D annual multi-million dollar budget.  Programming should include a L&D roadmap that is aligned with short and long-term measurable business objectives. Responsibilities also include creating and engaging, educational and effective learning experiences for all levels of employees in the SWK workforce. This individual will lead the L&D team to assess employee skills, drive employee development, implement training policies and procedures, and evaluate results.  This role will monitor, comply with, and address all requirements from federal, state and local governing bodies inclusive of licensing entities and funding sources.  This position will be national in scope and will require frequent interstate travel and communication with regional teams. #SWKHQ

    The Legal Counsel assists the General Counsel in advising the board of directors, Chief Executive Officer, management and other staff of Southwest Key and its subsidiaries on all legal matters concerning the organization and its subsidiaries.    

    Reporting to the Director of Talent Acquisition, the Talent Acquisition Manager will oversee the headquarters talent acquisition team in the development and management of a recruitment, pre-employment and retention strategy for the organization. Assists in the development of a structured recruiting program designed to ensure compliance and streamline processes resulting in more effective service to our customer base. Develops metrics and data to access quality of efforts, make changes, and ensure appropriate staffing levels. Achieves functional success through coordination and partnership at all levels of the organization. The Talent Acquisition Manager also supports strategic initiatives outlined by the Director of Talent Acquisition to provide leadership, support, advocacy, and vision to regional recruiters and support staff who provide recruiting support to hiring managers across several states. #ZR #SWKHQ

    A Tutor facilitates learning in out of school time to leverage student achievement as part of the Upward Bound Program at Southwest Key. This position is required to work evening hours and occasional weekends. This position is for the academic year and/or the 6 week Summer Academy Program. This is a grant-funded position through the US Department of Education.   #SWYFS

This position reports to the President/CEO and serves as Southwest Key advocate and subject matter expert on policy and government issues affecting the organization. In addition to direct advocacy responsibilities, the position manages and oversees all initiatives and programs under Governmental Affairs Department and coordinates activities of the Governmental Affairs Committee. The key to this position is building and maintaining strong relationships with governmental leaders on local, state, and federal levels.   #SWHQ  #ZR

Manage and lead the Internal Audit and Enterprise Risk Management (ERM) function within SWK.  Work involves directing and leading audit staff in the development of a risk-based annual internal audit plan, and ERM plan for the organization.     Participate in the selection of external auditors and ensure audit workflow meets SWK reporting timelines. Leads the Internal Audit function in its evaluation of the departments/divisions of the organization to determine if they are performing in compliance with recommended processes, procedures, and business controls. Suggests new initiatives, controls, and procedures to ensure good business practices are in place. Facilitates audit-related meetings and implements changes recommended by external auditors.   Ensures internal audit and ERM training program for management and staff is established and regularly updated. Advanced skills in Generally Accepted Accounting Principles (GAAP) are required. Selects develops and evaluates personnel to ensure the efficient operation of the function.   Coordinates Internal Audit and ERM work efforts with the Vice President of Compliance and the Vice President of PQI, with them report risk mitigations plans and efforts to Executive Staff and the Board of Directors as appropriate.   #SWHQ  #ZR

    The Assistant Lead Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minor’s program. The Assistant Lead Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Assistant Lead Clinician is subject to work extended hours and weekends, and to be on-call.

    The Business Services Consultant is responsible for matching employers with job seekers who possess the necessary skills and experience to fill their open positions. In addition, this person will accept and process WorkInTexas applications and ensure completeness and quality.

  The Buyer is responsible to ensure the Program is in compliance with the requirements from the Corporate guidelines. The Buyer will research, evaluate, and buy products to meet the local regional office Programs daily operational needs. Buyer will electronically submit all orders requested by the Program.

    The Choices Career Coach is responsible for providing services to individuals who receive Temporary Assistance to Needy Families (TANF) and customers from the Universal Population.  Services include eligibility verification, case management, interviews and assessments, and progress monitoring and tracking.  The Career Coach will also coordinate supportive services and conduct follow-up to ensure that necessary supports are in place. The goal for customers served is employment at or above the self-sufficiency wage with job retention tracked for at least one year after exiting the program.

  The Clinician is responsible for assessment, treatment, development and implementation of student therapeutic plans. #ZR

   The Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service and/or mental health fields. The clinician is subject to work extended hours and weekends, and to be on-call. #SWSR #ZR

  The Clinician is responsible for assessment, treatment, development and implementation of student therapeutic plans. #SWSR #ZR

This position performs highly complex (senior-level) contract management work, including contract maintenance and monitoring. Work involves providing orientation and technical assistance on SWK policies and expectations to vendors. Conducts monitoring of contract performance to ensure that service or product delivery is in accordance with contract terms. Develops, implements, and monitors corrective actions and/or sanctions. Investigates and validates individual, community, and SWK staff complaints relating to contract performance. Interprets and clarifies standards, policies, and procedures to improve vendor performance. Reviews vendor billings and resolves billing rejections, problems, and/or issues.   #SWHQ  #ZR

The Executive Program Director is responsible for the operational, managerial, and administrative duties relating to the Unaccompanied Minors program and is the first point of contact in case of an emergency situation. The Program Director must maintain a flexible work schedule that may include working hours other than regular work schedule and evenings, weekends, and holidays.

    The Human Resources Generalist is responsible for administering policies relating to all phases of human resources support duties, including ensuring that policies, procedures and reporting are in compliance with legal requirements & government reporting regulations affecting all human resources functions.   

    The Clinician is responsible for assessment, treatment, development and implementation of client therapeutic plans as well as development and delivery of staff training. The Clinician is subject to work extended hours and weekends, and to be on-call.   #SWYFS  #ZR

    The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program.

    The Medical Coordinator is responsible for assessing, facilitating and monitoring all components of client medical services. Additional responsibilities include ensuring compliance with regulations in policy development and implementation according to State Licensing and ORR, as well as on-going program refinement based on advances in the program. #SWWR #ZR

The Performance Quality Improvement Consultant I is responsible for a range of process improvement and process management activities. Activities to include planning, performing, and implementing process improvement initiatives. These initiatives may represent one portion of a larger project, a standalone initiative, or a function within a workgroup or department. Process management functions include data gathering and analysis, process mapping, developing and recommending alternatives for improvement, developing performance metrics, obtaining leadership or stakeholder agreement, implementing improvement, and monitoring post-process improvement initiative performance to updated standards. Activities are undertaken and executed in support of organizational goals and are accountable for providing business process solutions to meet internal and external customer expectations. Utilizes Lean Six Sigma processes and concepts to lead process improvement initiatives.   #SWSR  #ZR

    The IT Lead is responsible for installing, configuring, documenting, and maintaining the data and telecommunications infrastructure for Southwest Key Programs. They are responsible for providing excellent customer service and direct support to end users on a variety of computer and telecommunications issues. The position may require more work hours than the normal eight-hour workday and also requires significant travel in the local area.

    Medical  Lead RN (MLRN) is responsible for directing and ensuring the quality of medical services, treatment and/or interventions provided to UM shelter residents in the program. These include received quality and timely medical screenings upon admission that include testing for communicable diseases, review and provision of immunizations, prenatal care for pregnant children, and emergency medical care and/or outpatient services for UM with identify medical condition that require treatment.The RNC Register Nurse (RN) analyzes the effectiveness of programming, ensures all performance improvement standards are monitored, auditing, feedback and training given to medical coordinators staff. Additional responsibilities include collaboration with the Director of Medical Services to ensure compliance with regulations in policy development and implementation, as well as on-going program refinement based upon advances in the program. #SWSR #ZR

    Medical  Lead RN (MLRN) is responsible for directing and ensuring the quality of medical services, treatment and/or interventions provided to UM shelter residents in the program. These include received quality and timely medical screenings upon admission that include testing for communicable diseases, review and provision of immunizations, prenatal care for pregnant children, and emergency medical care and/or outpatient services for UM with identify medical condition that require treatment.The RNC Register Nurse (RN) analyzes the effectiveness of programming, ensures all performance improvement standards are monitored, auditing, feedback and training given to medical coordinators staff. Additional responsibilities include collaboration with the Director of Medical Services to ensure compliance with regulations in policy development and implementation, as well as on-going program refinement based upon advances in the program. #SWWR #ZR

    The Relief Clinician is responsible for providing mental health assessment and counseling intervention services, as well as continually monitoring and documenting clients’ mental well-being and overall adjustment to the Unaccompanied Minors program. The Clinician’s functions are performed as part of a multi-disciplinary team and include development and implementation of client therapeutic plans, facilitating transfers, and reunification planning. All duties will be performed based on education, training and certified counseling experience within the social service field. The Relief Clinician will maintain a flexible, organized, efficient work schedule. #SWSR #ZR

    The Cook is responsible for food preparation for the youth at the shelter during the assigned shift. #SWWR #ZR